Refund policy

You have the right to return one or more products for a refund within 14 days after that

you have received your order. You have the right to change your order within 30 days of receiving your order. Carefully read the following points that apply to approved returns:

  1. Please note that you as a customer pay the return cost (except when the product is defective or if we have packed incorrectly). RETURN ADDRESS is: MyPauzeInternational AB, c / o Dreamlogistics AB, Fanergatan 14B,56633 Habo
  2. The product must be in the same condition as when it was received. The product must also be in its original packaging.
  3. Returns should be sent as a letter or package, not against cash on delivery.
  4. Products purchased directly through our website must be returned to our warehouse in order for a change to be made. The products cannot be exchanged at one of our retailers.
  5. Note that we always refund the amount you paid for each product upon return. When buying with a discount, you get back the discounted price for the product.
  6. For campaigns, special rules may apply for returns, for example.